faq

Why is it so important to prioritize advice from Certified Aromatherapists?


Here at Ampersand Essentials Aromatherapy, we believe that a Certified Aromatherapist® possesses knowledge that is imperative to fully understanding essential oils, their uses, safety concerns, and applications. In order to call yourself a Certified Aromatherapist®, you must go through a series of courses and pass final exams (including Anatomy and Physiology) that are approved by the National Association for Holistic Aromatherapy (NAHA), the governing body of the Aromatherapy industry. Our owner Michelle has taken over 125 credit hours of coursework, graduated from The School for Aromatic Studies, and obtained her Legal Certification as a Certified Aromatherapist®. She is also required to complete at least 30 continuing education hours each year, which helps her to keep up to date on the ever-evolving world of Alternative Medicine!




Why are you so particular about essential oil brands?


By using essential oil brands and companies that have questionable practices and histories, you cannot guarantee that their oils are indeed pure. Impure essential oils are oils that have fillers, synthetics, and other unnatural products mixed in with them to make the oil either last longer or stretch out further across more bottles in production. Often times, these come in liquid forms of plastic, ethanols, and petroleum, all of which are INCREDIBLY dangerous to inhale, absorb into the skin, and/or ingest. If we used impure essential oils, we would be putting not only our health at risk, but yours as well. Our company is different in the fact that we personally care about you, the consumer. Your health is of utmost importance to us, so that's why we don't cut corners when choosing good and trustworthy essential oil brands. Fillers and synthetics have medically been known and researched to cause allergic reactions, irritations, and adverse effects to the immune system, along with other bodily systems and functions. Because of all of these things, we understand that picking a trustworthy brand and distiller is of utmost importance in order to protect ourselves, our clients, and our customers. This is why our main essential oil distiller is Edens Garden Essential Oils. We hold a special partnership and relationship with them to ensure that every single drop of oil used in each of our products is as pure as it's going to get.




Do you teach ingesting essential oils?


To be clear, there are many opinions on ingesting essential oils, so please make sure you do your own research on this topic before jumping into making a decision. Just because one resource says it is or is not safe doesn't mean it's the be-all-end-all of the industry. With that being said, our owner Michelle took it upon herself to enroll in an additional class through The School for Aromatic Studies to properly (and legally!) educate herself in the realm of ingesting essential oils. She understands the safety concerns and is practiced in this form of use. While she cannot recommend this method to everyone, she is more than willing to answer any questions you may have via email.




Can I shop in-person?


Yes! As of October 18th, 2021 we are opening our TWO in-person locations, just in time for the holidays! We will be located in Delaware, Ohio and Worthington, Ohio at the local COhatch offices: COhatch Delaware - 18 East Williams Street, Delaware, OH 43015 COhatch The Library - 752 High Street #2, Columbus, OH 43085 Please text us at 614-585-6080 upon arrival in case the doors to our space are locked so we can let you in! We can't wait to meet you!




Are your products TRULY pure?


This question we get asked a lot, so we wanted to include our response on here for anyone wondering! YES. Our products are TRULY pure. We never, EVER include synthetics, additives, preservatives, artificial dyes, or any toxic chemicals in our products. We ONLY add essential oils to give our products pleasant aromas - this means we never, EVER use fragrance oils. If we are using bases, like coconut oil or olive oil, we ALWAYS make sure that these products are USDA Certified Organic, and if possible, also Fair Trade. We don't just care about what we put in our products - we care about where they come from too!




Don't see your question here?


Reach out to us! Seriously! We are real people and want to answer your real questions. Feel free to email us or text us anytime! We strive to respond within 1-2 business days. Email Us: michelle@ampersandessentials.net Text Us: 614-585-6080 We look forward to hearing from you!




What are your COVID-19 protocols?


We take this pandemic seriously. We understand that others may not, but we do. Just because we are an all-natural company, doesn't mean we don't believe COVID-19 exists or shouldn't be taken lightly. Because of this, we have protocols in place to make sure everyone, regardless of vaccination status, is safe. We will NEVER ask you for your vaccination status or to show proof of it. We believe that is a personal preference of yours and that information belongs to you alone. If you are comfortable with providing it to make yourself feel safe, you may do that, but we will not be recording this information in any way, shape or form. When shopping with us in person, please do your part in wearing a mask. We would like to keep everyone around us safe, and since you will be shopping in an indoor public area, we would like to respect the health of those in the same space. If you have any further questions regarding our protocols, do not hesitate to email us! We are more than willing to help you figure out what is the best option for you. We also are willing to schedule private shopping appointments if you have the need. We look forward to hearing from you!