Shipping & Returns
If you are local to the Centerburg, Ohio or Columbus, Ohio areas, you will be eligible for free pickup at our Centerburg office. If you are not local to our office and pickup areas, shipping will be calculated based on your location:
US Continental States: FREE SHIPPING (3-5 business days)
USA Alaska: Flat Rate $10.00 (3-5 business days)
USA Hawaii: Flat Rate $10.00 (3-5 business days)
Due to the international COVID-19 pandemic and other shipping availability issues, we do not ship to any other locations other than the ones listed above at this time.
PLEASE NOTE: Due to the nature of our products being made to order, processing time can vary from 1-10 business days. You will receive an email confirmation when your order ships.
Return & Exchange Policy
Due to the nature of our products being hand-crafted and made to order, refunds and exchanges will only be accepted if you have an allergic reaction to our products.
If this occurs, please contact your doctor or a medical professional immediately for medical treatment. After treatment has been administered, please obtain a doctor's note detailing symptoms, side effects, and treatments. You can submit this note to us by emailing us at firstname.lastname@example.org or by calling us at 614-935-8713. If you need to leave a message, please leave your name, order number and email address, and we will get back with you as soon as we can.