Shipping & Returns
SHIPPING POLICY
If you are local to the Central Ohio area, we offer free local pickup and at our brand new shop located in Polaris at 1554 Polaris Parkway Suite 325, Columbus, OH 43240. If you would prefer shipping, costs will be calculated based on your location:
US Continental States: $5.00 (1-5 business days) or FREE on orders $50+
USA Alaska & Hawaii: Flat Rate $5.00 (5-10 business days)
Due to the international COVID-19 pandemic and other shipping availability issues, we do not ship internationally at this time.
PLEASE NOTE: Due to the nature of our products being made to order, processing time can vary from 1-10 business days. You will receive an email confirmation when your order ships.
Return & Exchange Policy
If for some reason you are not satisfied with your purchase, you may return your unused items within 30 days of purchase. This applies to all products in our shop. We do not offer exchanges at this time.
If you would like to return your items in person, please make sure you bring proof of purchase (email or receipt). We cannot accept returns without a receipt or proof of purchase.
If you have any further questions, please email us at hello@ampersandessentials.net