Shipping & Returns

SHIPPING POLICY

If you are local to the Central Ohio area, you will be eligible for free pickup at our Delaware or Worthington offices. If you are not local to our office and pickup areas, shipping will be calculated based on your location:

US Continental States: $8.95 (1-5 business days)

USA Alaska: Flat Rate $20.00 (5-10 business days)

USA Hawaii: Flat Rate $20.00 (5-10 business days)

Due to the international COVID-19 pandemic and other shipping availability issues, we do not ship to any other locations other than the ones listed above at this time.

PLEASE NOTE: Due to the nature of our products being made to order, processing time can vary from 1-15 business days. You will receive an email confirmation when your order ships.

Return & Exchange Policy

Due to the nature of our products being hand-crafted and made to order, refunds and exchanges will only be accepted if you have an allergic reaction to our products.

 

If this occurs, please contact your doctor or a medical professional immediately for medical treatment. After treatment has been administered, please obtain a doctor's note detailing symptoms, side effects, and treatments. You can submit this note to us by emailing us at michelle@ampersandessentials.net. Please ensure your first and last name, mailing address, and order number are in your email so we can help you in a quick and efficient manner.